How to Effectively Manage Cloud Vendors with End User Experience Monitoring
(FEATURING Gartner Research)
Enterprises are increasingly relying on hybrid IT to speed up app deployment, access innovation, and reduce expenses. The impact? IT is being held responsible for the performance of apps that run on infrastructure they don't control. Although cloud providers' SLAs cover infrastructure uptime, incident response time commitments, and penalties, these are insufficient to guarantee excellent end user experience.
This newly published guide, featuring Gartner research, provides:
Insight into how End User Experience Management can help hold cloud providers accountable to SLAs
Complimentary access to Gartner's Cool Vendors in Vendor Management for 2015
A real-world case study on how End User Experience Management drove a 40% increase in performance of a SaaS-based app