Services Whitepapers

A VAR's Guide to Efficient Quoting

What if you could save a few hours on quoting, and at the same time streamline the process for procurement and service delivery? You may be overlooking one of the greatest improvements that you could make to your sales operations. With shrinking margins on technology hardware, it’s more important than ever to practice efficiency as a value-added reseller. Read this eBook to explore the pitfalls of quoting with antiquated, internally developed, or custom quoting tools -- like spreadsheets -- and introduce the benefits of implementing a cloud-based configure-price-quote (CPQ) solution.

IDC's Cloud-Based Predictive Analytics Becoming a Critical Source of Vendor Differentiation for Public Sector Storage Customers

With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.