Context-Centered Data Services: IT Decision Support Challenges Study by Forrester Consulting
IT decision support impacts all aspects of technology management, from governance and strategy to budgets and resource planning. IT decision support effectiveness often falls prey to data-driven challenges that make it difficult to understand the data in context. These challenges: overwhelming data volumes, heterogeneous data types, and growing data complexity.
This Forrester Consulting Paper reports the three key findings from their study conducted, on behalf of BDNA, to test the hypothesis that data challenges limit the effectiveness of IT decision support – and that dealing with these challenges will lead to large organizations depending on third-party help.