Work is Changing, and So Must Tech Support Solutions
Event Date: June 23, 2016
Providing timely, efficient tech support has always been a challenge for many organizations and now it's become even harder. Remote workers and flexible schedules are becoming more commonplace, distributing the people and machines around the world.
The devices themselves, once largely standardized, now range from PCs to laptops to tablets and phones thanks to BYOD policies. This makes the job more difficult for tech support organizations, but these challenges are not insurmountable if the tools can keep pace with the changes.
View this webcast to learn more about the challenges of providing quality tech support in the modern work environment and a discussion of strategies that can help.