CRM Open Source Whitepapers and Ebooks

IDC's Cloud-Based Predictive Analytics Becoming a Critical Source of Vendor Differentiation for Public Sector Storage Customers

With the maturing of the all-flash array (AFA) market, the established market leaders in this space are turning their attention to other ways to differentiate themselves from their competition besides just product functionality. Consciously designing and driving a better customer experience (CX) is a strategy being pursued by many of these vendors.This white paper defines cloud-based predictive analytics and discusses evolving storage requirements that are driving their use and takes a look at how these platforms are being used to drive incremental value for public sector organizations in the areas of performance, availability, management, recovery, and information technology (IT) infrastructure planning.

SMB Finance: Strategies for 2019

On-Demand Webinar   For many small to midsize businesses, financial strategies evolve as the business grows, and new tools or applications to handle payroll, accounting, and expenses can be difficult to integrate into the best business practices. If regulations, markets, and business needs are constantly changing, what finance strategies can help manage it all?   This webinar provides insight and direction for developing a finance strategy that fits your business, integrates with best-in-breed software products, and improves the bottom line results for both the business and its employees. Attendees will hear:   • What finance trends are most important for SMBs • How accounting impacts financial results • The ABCs of handling expense management • Why education and training are critical to financial success • Financial pitfalls and how to avoid them   Register now for this complimentary event and be financially ready for whatever 2019 may bring.