HD Voice Whitepapers and Ebooks
This sections provides whitepapers on Hd Voice that details on trends, analysis and latest happenings in the industry.
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The Business Value of Integrating the Contact Center within Your Omni-Channel StrategyThis Aberdeen eBook outlines the business value and best practices of integrating the contact center with omni-channel programs in order to deliver a seamless customer experience across multiple touch-points. -
Top Points to Consider when Implementing Business-Class Communications and Collaboration SolutionsTo support business-class communications and collaboration in today's competitive environment and hyper-connected world, companies of all sizes require a wide variety of tightly integrated technology solutions, including networking, cloud services, unified communications and collaboration, and customer experience management solutions. This SmartSelect paper will discuss the business landscape and benefits of deploying robust communications and strong collaboration solutions to enable workers to do their jobs more efficiently and to fully engage customers for greater business success. -
Six Considerations for Nurturing High Performing TeamsSome people believe high performance teams come together and innovate due to luck—the right people happen to be together in a room at the right time. By reviewing moments in history that resulted in some of our biggest innovations—from the light bulb to the airplane—you will see that luck has very little to do with it. Working to create an innovative environment with high performers is possible in any environment if the proper measures are taken to make it work. -
What to Do with Your Legacy PBXAs VoIP extends its reach into businesses, enterprises will benefit from migrating from their legacy PBX systems and realizing the cost savings and simplified management inherent in VoIP technology. The days of basic, old-fashioned voice/fax capabilities are long gone, now that IP-powered telephony has moved to the forefront. Read this white paper to learn how VoIP is taking over the PBX market, with its "secret weapons" of benefits for rich media, mobility, unified communications, and virtual workplaces. -
Lower Costs, Improve Productivity and Grow Your Business with Cloud-Based CommunicationsMany businesses still rely on a legacy telephony infrastructure that is costly and complicated in the mistaken belief that it is more expensive and disruptive to change. These businesses are often slow to adopt new communications platforms that can provide a competitive advantage, decrease costs, and grow with the business. Answer a few simple questions about your organization and get a personalized paper that explores the benefits of cloud-based communications platforms.
Top White Papers
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The 2015 Mobile Enterprise Application Survey: App Development, Adoption, and Security Benchmarks
Live Event Date: March 19, 2015 @ 1:00 p.m. ET / 10:00 a.m. PT
The 2015 Enterprise Mobile Application Survey asked 250 mobility professionals what their biggest mobile challenges are, how many employees they are equipping with mobile apps, and their methods for driving value with mobility.
Join Dan Woods, Editor and CTO of CITO Research, and Alan Murray, SVP of Products at Apperian, as they break down the results of this survey and discuss how enterprises are using mobile application management and private app stores to increase the value and security of their mobile deployments.
In this eSeminar you will learn:
How your peers believe they will get the most out of enterprise mobile apps and which apps will transform today's enterprise"
What IT leaders biggest mobile challenges are, and what they are trying to achieve from their mobility investments
How organizations are building apps and measuring their effectiveness
How you can use a mobile app lifecycle to overcome the security and adoption concerns associated with enterprise mobility today
Register for this eSeminar today to benchmark yourself against your peers and learn how to move ahead by implementing a mobile application lifecycle.
Featured Speakers:
Dan Woods - Editor and CTO of CITO Research
Mark Lorion - CMO, Apperian
James Hilliard - Moderator, IT Business Edge
Attend this live eSeminar and be automatically entered to win a new iPad Air! Official Rules for more details.
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Becoming a Leader People Want to Follow
Are you truly leading your team or simply managing them? Organizations need leaders and your team needs someone to follow. With some ongoing development, you could become that leader. Learn the top leadership qualities that inspire others to want to follow you and the direction of your company.