IT Support Whitepapers and Ebooks
This sections provides whitepapers on It Support that details on trends, analysis and latest happenings in the industry.
Top White Papers
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Empowering Financial Services Employees to Deliver on Customer Experience
For most financial services organizations, customer centricity is a priority. This vision starts with transforming your customer service experience – which may not be as simple as it sounds. Find out more by reading this white paper.
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Where Is Ad Fraud Coming From?
When talking about the sources of ad fraud, there’s a common narrative that all ad fraud originates from certain regions of the world. However, as fraudsters become more sophisticated, that myth is quickly being debunked. The reality is that ad fraud can take place from anywhere around the globe, with tactics like fraudulent cloud computing and domain spoofing, just to name a few. This research report examines the source of the majority of bad traffic rulings and takes a granular view of the sources of fraud growth.