IT Support Whitepapers and Ebooks

Modernize IT Change Management While Minimizing Business Risk

Finding the balance of agility and control is critical for IT organizations that are looking to minimize risk and become business enablers. This white paper discusses three key principles for creating a new approach to change management--one that allows the IT department to manage change more effectively. Automate with purpose: eliminate risk and do it sooner rather than later Move from data to insight: make better decisions with contextual data Empower the occasional user: make the experience simple and intuitive

The Ultimate Guide to Becoming a Developer

Whether you're wondering if the title of "developer" should have your name next to it or you've just started on the path to software success, consider this guide your personal README.md file. (And if that reference didn't make sense to you, read on. It will soon, grasshopper.) This software developer resource guide explores just how in-demand developers are and the growing gap of qualified individuals needed, discusses the many benefits and perks of being a developer, and enlightens you on the myriad of resources at your fingertips.