WAFS Whitepapers and Ebooks
This sections provides whitepapers on Wafs that details on trends, analysis and latest happenings in the industry.
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How to Protect Government Users from the Most Common Attack MethodsIT organizations in the government sector realize their users have a giant bullseye on their backs. Through government users, criminal organizations and hostile nation-states can gain access to sensitive and valuable information, attempt to influence policy, and more. Our panel discusses how government IT organizations can defeat the most common attack vectors while still letting users have access to the websites and tools they use on a daily basis. -
IoT in Retail: Engaging the Connected CustomerHow do you make your brick-and-mortar stores as smart as your website – so when customers walk in the door, you recognize them and cater to their individual tastes? What’s the key to making in-store shopping as frictionless for your customer as online shopping? Read this research summary from the International Institute for Analytics to get started. You’ll learn how to use analytics to gain advanced insight from the Internet of Things: tracking chips, in-store infrared traffic monitors, interactive kiosks and customer mobile devices, to name a few. With analytics, you’ll identify who’s walking in your store, understand their behavior and preferences, and create engaging experiences for your connected customers at every turn.
Top White Papers
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IDC Futurescape
IT leaders have never had so much choice in their infrastructure strategies, both on-premises and in a hybrid or off-premises world. With this choice comes the potential to positively impact budgets, staffing, operational effectiveness, and business outcomes.
This IDC study presents IDC's enterprise infrastructure top 10 predictions for 2018. Highlights include that by 2021, the following will be true:
NVMe will replace SCSI as the protocol of choice in enterprise-class arrays; more than 25% of spending on AFAs in 2021 will derive from end-to-end NVMe-based systems.
50% of enterprise infrastructure will employ cognitive and artificial intelligence (AI) to improve enterprise productivity, manage risks, and drive overall cost reduction.
Spending on hybrid cloud data services for data protection, integration and orchestration, security and compliance, and location optimization will total more than $60 billion.
65% of enterprises will be deploying universal encryption on server infrastructure to comply with data privacy, integrity, and confidentiality.
This IDC study presents IDC's enterprise infrastructure top 10 predictions for 2018.
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Driving Enterprise Chatbot Adoption
The enterprise chatbot landscape is undergoing a significant shift, driven by the transformation to the digital workplace. Enterprise interest in chatbots is accelerating as a result of the need to deliver on the twin mandates of user experience and productivity. According to Everest Group, about 70% of large enterprises believe that virtual service desk agents will be the primary point of contact for their service desk operations by 2020.
Read the latest report by Everest Group to learn more about how to drive Digital Workplace strategy with the next-gen Enterprise Chatbots. The Everest Group whitepaper provides unparalleled insights on how to adopt virtual assistance model to transform your enterprise IT. The report:
• Delineates the benefits of chatbot adoption.
• Examines the current state of enterprise chatbot adoption.
• Introduces the key features and lifecycle of a user-centric chatbot.
• Suggests best practices for enterprises as they expand their chatbot adoption.