WAFS Whitepapers and Ebooks

The Definitive Guide: The Internet of Things for Business, 3rd edition

On your business journey, starting with a product or service, heading to connected products and services, the IoT helps create the advanced environment where massive volumes of business-critical data that, once collected, processed, and analyzed, provide a guided path with new insights to efficiencies, compliance, finances.      Whether you want to attempt initial entry into the IoT-sphere, or expand existing deployments, this book can help with your goals, providing deep understanding into all aspects of the IoT. 

The Total Economic Impact™ of BMC Helix with BMC Helix ITSM, BMC Helix Digital Workplace, and BMC Helix Chatbot

Every industry is going through a major transformation where they are under competitive pressure to provide service across multicloud, multidevice Internet of Things (IoT), and multichannel environments at the highest efficiency, speed, and lowest cost. Delivering a seamless and incident-free user experience has never been more difficult — or more important — as employees rely on the whole stack of organizational technology to complete everyday tasks. Read this analyst report to learn how organizations stand to achieve substantial returns by enhancing traditional IT service management (ITSM) technologies to empower users with self-service and accelerate ticket resolution with cognitive automation.