Chrome Whitepapers and Ebooks
Chromium OS is an open-source project that aims to build an operating system that provides a fast, simple, and more secure computing experience for people who spend most of their time on the web.
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InfoTech Email & Content Archive Vendor LandscapeIn its latest email archiving report, Info-Tech Research Group acknowledged CommVault for its "holistic content archiving solution" that offers extensive feature functionality for email archiving. Read the Info-Tech Email Archiving Vendor Landscape and learn why CommVault ranks as a 'Champion.' -
Reach for the Clouds: Entering the Cloud Space Using Online BackupIf you are a Value Added Reseller (VAR), you know your business is changing fast as cloud services are replacing legacy deliverables, such as hardware and software. The reasons are clear: the cloud offers better, cheaper, and more stable services than the functionality it is replacing. And, the cloud is growing; by the end of 2013, the size of the cloud computing market will be about $150 billion (Gartner, 2010). That's roughly six times as big as Pinterest, LinkedIn and Twitter combined, according to Forbes. Learn how you can enter the growing world of cloud services by adding online backup to your list of offerings. -
Help Desk Best PracticesA help desk is critical to the operations of an IT services business. As a centralized intake location for technical issues, it allows for a responsive and timely solution to get clients and their staff back to business as usual. In addition to handling immediate IT issues, a help desk performs several proactive tasks to ensure clients' IT systems remain operational and downtime is minimized. Thus, utilizing a help desk and following best practices can improve the productivity, efficiency and satisfaction of both clients and the IT service provider. Download the Help Desk Best Practices eBook for tips on implementing a best practice help desk in your IT services business. -
Sandy Put Disaster Recovery to the Ultimate TestHurricane Sandy was one of the most destructive natural disasters that the United States has ever experienced. Read this success story to learn how Datto protected its partners and their customers with proactive business continuity planning, heroic employee efforts, and the right mix of technology and support. With storm surges over 12 feet, winds that exceeded 90 mph, and a diameter spanning more than 900 miles, Sandy resulted in power outages to approximately 7.5 million people, and caused an estimated $50 billion in damage. -
Bloor Research: The Economics of Cloud-Managed IntegrationApplication and data integration doesn't have to be slow and expensive. New cloud-based integration platforms dramatically improve results and lower costs, as outlined in this new report by Bloor Research. Learn how Cloud Managed Integration delivers 2.5 times faster time-to-value, reduces total-cost-of-ownership (TCO) by nearly 40% and speeds results at AAA, Brady and Panasas. Get the information you need to enhance your business performance today from this insightful white paper.
Top White Papers
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InfoTech Email & Content Archive Vendor Landscape
In its latest email archiving report, Info-Tech Research Group acknowledged CommVault for its "holistic content archiving solution" that offers extensive feature functionality for email archiving. Read the Info-Tech Email Archiving Vendor Landscape and learn why CommVault ranks as a 'Champion.'
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Improving Engagement with Multi-Channel Service
Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer. This document will highlight the key business capabilities that support a Best-in-Class customer engagement strategy.
