Mac OS Whitepapers and Ebooks

Inversion: From Selling Products to Fulfilling Needs with IoT

On-Demand Webinar   Tech is progressing at a very rapid rate, and thinking about its implications can be daunting for a company. Consider IoT: it is becoming pervasive — from doorbells to industrial compressors.   In this event, Dr. Sanjay Sarma, Vice President of Open Learning and Professor of Mechanical Engineering at MIT, will discuss how limiting one’s imagination to a product mindset is limiting. Instead, he will explain how focusing on customer needs can lead to better innovation using a methodology called Inversion, which he and his co-authors and describe in their book, The Inversion Factor: How to Thrive in the IoT Economy.   Attend this on-demand webinar to discover:   • A way to think about new technologies such as the Internet of Things.  • An approach to innovation and product development in the age of radical innovation.

Six Steps to Managed Services Success

As a technology provider, incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, read this eBook to learn the six important steps to get the best results from this more profitable revenue stream.