Consulting Whitepapers and Ebooks
This sections provides whitepapers on Consulting that details on trends, analysis and latest happenings in the industry.
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Boost IT Visibility and Business Value with Service CatalogMany CIOs are being pressured to demonstrate the value of IT. Senior executives often question the investment in IT because they don't understand ITIL® or the value delivered by IT service management. Read this white paper to learn how creating a great service catalog can help alleviate these pressures, best practices for making your services easy to request while clearly communicating what the customer receives for each service, and avoid burdening customers with the details of service delivery, but make them easily accessible to IT. -
Why Recurring Revenue Success is All About Customer RelationshipsThe trend in businesses adopting recurring revenue models is transforming markets and creating new opportunities. This latest e-paper from Aria Systems explains how these businesses can take full advantage of this trend by developing a new mindset around effectively managing customer relationships. Recurring revenue businesses need solutions that can handle all that is required to support long-term, ongoing customer relationships. This e-paper covers the specific components that are necessary to effectively manage customers' experiences on an ongoing basis. With recurring revenue, managing customer relationships and experiences becomes critical for growth and profitability. This e-paper covers the key requirements of a recurring revenue management system that can effectively support customers and successfully grow revenue. -
Top 3 Reasons for Unified IdentityIt's time high-level executives and IT compliance officers recognize and acknowledge the danger of malicious insiders, an increased attack surface and the potential for breaches caused by employee error or negligence. See why there is extra emphasis on insider threats. -
Driving Operational Excellence: Delivering Service Assurance in your Virtual EnvironmentLearn how your IT department can effectively and accurately meet the most stringent of service level agreements (SLAs) by employing virtual performance and operational tools to support your virtual environment - no matter its size. -
Infrastructure 2.0: A Disruptive Approach to Long-Term Data Storage and ManagementThe relentless growth of digital data, combined with the need to preserve much of that data for years, has created a dilemma for enterprises hoping to manage their limited IT budgets. While a multi-tier approach to storage can help significantly, the costs of current storage solutions, especially those that are disk-based, are misaligned with tiering needs. Read this white paper to learn about a new approach to data storage - hardware and software coming together through open standards to fundamentally change the economics of data retention, making long-term preservation practical, flexible, and cost-efficient.
Top White Papers
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Sandy Put Disaster Recovery to the Ultimate Test
Hurricane Sandy was one of the most destructive natural disasters that the United States has ever experienced. Read this success story to learn how Datto protected its partners and their customers with proactive business continuity planning, heroic employee efforts, and the right mix of technology and support. With storm surges over 12 feet, winds that exceeded 90 mph, and a diameter spanning more than 900 miles, Sandy resulted in power outages to approximately 7.5 million people, and caused an estimated $50 billion in damage.
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Server and System Administrators Challenged to Keep Up with Enterprise Storage Explosion: Red Hat Storage Technology Overview
The rapid evolution of enterprise storage technologies, combined with external forces, like the explosion of big data, can cause Linux® and server administrators to play catch-up when it comes to storage. Running a bunch of monolithic storage devices and proprietary, disconnected technologies forces administrators to spend valuable time creating and managing complex solutions.
To reduce complexity and enable rapid deployment of new technologies and applications, server administrators need a single open and extensible data storage platform. This storage platform must span physical, virtual, and cloud resources to support the various environments they currently manage and to provide a common repository for all unstructured data. Read this white paper to learn how administrators are leveraging their existing skills to simplify the management of storage and servers.
