Most Popular WhitePapers

  • Success Story: CentreCorp Overcomes Complex Backup & Continuity Challenges
    CentreCorp is a fully integrated and diversified property management and real estate service company, specializing in the "shopping center" segment, and is one of the premier retail service providers in North America. Company executives travel a great deal, carrying a number of traveling laptops with critical current business data, and no easy way to back up to the network outside the office. Read this case study to learn how CentreCorp implemented a suite of business continuity services that included fully-automated online backup, archiving, and disaster recovery.
  • Forrester TEI Study:  Economic Impact of Lync Enterprise Voice and Polycom Working Together
    Recently, Forrester Consulting conducted a Total Economic Impact™ (TEI) study to better understand the impact of incorporating Polycom voice solutions with Microsoft Lync. Forrester interviewed a company that had already deployed the Lync/Polycom combination to determine its potential return on investment (ROI). Microsoft Lync provides presence information and promotes voice and video collaboration. Polycom extends the benefits of Lync with voice endpoints and further enables collaboration in multiple environments. Read this research report to learn how combining Polycom with Lync simplifies communications, improves collaboration, increases productivity, and reduces hardware costs.
  • See What Security, Reliability and Efficiency Look Like
    On-demand Event Event Date: September 8, 2014 When it comes to IT infrastructure, you can't afford to take chances. The new System x servers with Intel® Xeon® processors offer innovative technology with exclusive new advanced security features to provide enterprise class data protection. With new levels of efficiency and performance from the industry's most reliable server portfolio, you'll be free to focus on innovation for your business. There is no more waiting. Register now to see how you can have tomorrow's servers today. Presenters: Adalio T. Sanchez General Manager IBM x86 / Pure Systems Solutions Diane Bryant Senior Vice President and General Manager Intel Data Center Group Scott Hawkins Director of Marketing IBM x86 and Pure Systems Solutions Bill Parker x86 solutions Sales Executive Logicalis David Suh Director & Business Line Executive IBM x86 & PureSystem Solutions, Systems & Technology Group Intel and Xeon are trademarks of Intel Corporation in the U.S. and/or other countries.
  • How to Deal with Today's Multi-Platform, Multi-Vendor Patch Management Mess
    Organizations need a comprehensive patch management solution which provides endpoint protection beyond the typical operating system in order to effectively and efficiently minimize risks caused by the vulnerabilities that are inevitable in modern computing systems.
  • Improving Engagement with Multi-Channel Service
    Best-in-Class organizations execute on a strategy that supports the multi-channel nature of customer requests. These leading organizations do not just open up their service infrastructures to accommodate new channels, but also empower their teams to deliver an effective and consistent experience regardless of the channel selected by the customer. This document will highlight the key business capabilities that support a Best-in-Class customer engagement strategy.
  • IT Security by the Numbers: Calculating the Total Cost of Protection
    Humorist Franklin P. Jones may have said it best: "When you get something for nothing, you just haven't been billed for it yet." These are wise words of warning for businesses counting on so-called "free" IT security software. Kaspersky Lab has created an eBook to help you calculate the true cost of protecting your business infrastructure, intelligence, and reputation. Download IT Security by the Numbers: Calculating the Total Cost of Protection to learn about: The hidden cost of complexity The price of poor protection The performance trickle-down effect The bitter aftertaste of a sweet deal…and more!
  • Migrating to an Enterprise-Class Hybrid Cloud for Government: Top 5 Considerations
    Ignoring the potential return on investment of cloud computing is not an option. However, not every workload is suited to the public cloud. By extending the same platform and operations model you use in your onsite data center to the cloud, you can deploy and run your applications onsite, offsite, or both — without compromise and with less risk. Check out this easy-to-absorb infographic to learn the five necessary considerations to develop an effective enterprise-class hybrid cloud strategy and reap the benefits of the security, compliance, and cost efficiency.
  • Why Customers Are Moving Beyond the Status Quo with VMware Horizon 6 (with View)
    In the competitive marketplace that surrounds us today, customers shouldn't have to settle for legacy desktop or application delivery simply because they've relied on a certain vendor in the past. This white paper reviews how three customers decided to partner with VMware, and how they benefited from the latest VDI and app trends to improve the end-user experience, increase productivity, reliability and stability to deliver better SLAs - with lower cost and less time needed to manage end users.
  • Cisco Services Perspectives Magazine
    It's no secret what keeps CIOs up at night. Mobile, cloud, data, security, and social have become the "five imperatives," the drivers of business progress, innovation, and competitive differentiation. Business leaders around the world want to hear how other companies are succeeding. How are they applying the latest technologies? How did they get started? What outcomes are they achieving? Read this online magazine for success stories from organizations like the NBA, Pfizer, and San Jose State University as they use the cloud, mobility, and virtualization to turn imperatives into accomplishments.
  • Ensuring Business Continuity with Last-Mile Diversity and Redundancy
    In support of their business continuity and disaster recovery plans, many midsized companies endeavor to avoid putting all their eggs in one basket. Understanding the critical role of last-mile connectivity and always available Internet access for their enterprises, savvy firms utilize redundant connections from multiple service providers. Despite the good intentions, their Internet connectivity risk may still be in a single basket. That is because internet service providers (ISPs) and competitive local exchange carriers (CLECs) may operate using leased infrastructure from the same incumbent local exchange carrier (ILEC). When the ILEC network fails, so do the services of alternative providers utilizing the same network. Internet service outages may result from myriad causes: from sabotage, natural disasters or terrorist attacks, to unexpected utility line cuts and regularly scheduled network repairs, as well as equipment or application software failures. Additionally, IP network configuration errors, hacker attacks or congestion can severely degrade Internet services, undermining service availability. Whatever the cause, when the flow of Internet data stops, business does too. Mediums-size firms experience an average of 32 hours of network downtime each year due to service provider failures with an estimated cost of $189,000 in lost revenue and productivity. Increasingly, companies are turning to cable providers to ensure business continuity. Cable's infrastructure is physically separate from the telephone company networks at the local last mile, metro and regional levels, enabling genuine network redundancy and diversity. Additionally, by owning and operating their networks and construction teams, cable operators may more quickly provision and better monitor services than can CLECs or ISPs that merely resell ILEC capacity. To support business continuity and disaster recovery companies need to select multiple providers which reduce risk resulting from a single point of failure. Furthermore, providers that can rapidly scale extra bandwidth when needed and deliver cloud-based backup, storage and alternate site support are preferred partners.