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Most Popular WhitePapers

  • Security Delivery Platform for Dummies
    Security tools can't inspect what they can't see. To defend against today's advanced threats, IT organizations require real-time visibility across their entire IT infrastructure—including physical, virtual, and cloud environments. In short, they need a security delivery platform. Download this book to discover how to: Eliminate network blind spots — with a security delivery platform that provides pervasive network visibility Optimize security tool performance and scalability — by sending the right traffic to the right tool at the right time Resolve conflict between network and security ops — with a smarter way to deploy inline security devices
  • E-Signatures 201: Get the Details on Integration, Customization and Advanced Workflow
    On-Demand Webinar Organizations of all sizes are using e-signature technology to transform the way they serve customers by offering a more convenient and efficient digital experience. If your organization is planning its digital transformation, if you're investigating e-signatures, or if you are new to a project team interested in the technology, join us for this complimentary webinar to quickly get up to speed on this strategic technology. Calling all IT and operations stakeholders responsible for customer experience, digital transformation and e-business projects. This deep-dive on electronic signatures is designed for anyone looking for an in-depth review of e-signature workflow customization, integration options, and advanced use cases. Join our team of experts as they answer the most common questions asked by organizations of all sizes when evaluating and adopting e-signatures. We will discuss questions like: Are our systems and processes ready for electronic signatures? What is involved in adding e-signatures into our processes? How much effort is required to maintain and expand an implementation? How do e-signatures align with our mobile strategies? What are the most common challenges that arise when adopting e-signatures? What security requirements should we look for in a solution? We'll make you an e-signature expert in 60-minutes! About the speakers Patrick Albert - Senior Sales Engineer Patrick Albert has more than 15 years of experience in business process automation for financial services, working for companies like Metastorm, which was acquired by OpenText, and is now with eSignLive™ as a Senior Business Architect. In this position, Patrick plays a strategic role, helping customers identify and prioritize target applications, document technical requirements and map out a strategic enterprise e-signature plan. Through his involvement in dozens of engagements, Patrick has gained a wealth e-signature best practices and lessons learned. David Bocek - Mid-Market Sales Representative David Bocek works as a business development professional with eSignLive, responsible for determining the unique requirements of prospects and providing effective support in key phases of the sales process. Working very closely with eSignLive customers, David analyzes, identifies and prioritizes business needs that help drive digital innovation in strategic e-signature plans.
  • 10 Things You Need to Know About Deploying Microsoft Office 365
    Microsoft® Office 365 is a top choice for enterprises that want a cloud-based suite of productivity collaboration applications. With Office 365, you get access to Microsoft™ Office solutions practically anytime, anywhere, on virtually any device. It's a great option for current Microsoft users who can now build on their experience with Microsoft™ solutions while enjoying the flexibility of a cloud-based delivery. But even organizations with no previous investment in Microsoft will find that Office 365 has a lot to offer in terms of comprehensiveness, security, support for ''hybrid'' implementations and more. Before making the move to Office 365, every organization needs to carefully evaluate what's involved for a successful deployment.Here are ten things to consider about Office 365, as well as the role that a managed services ⁄cloud provider such as NaviSite can play in helping you address these concerns.
  • Quantifying ROI: The Business Case for IoT
    Organizations today are under tremendous pressure to deliver a higher quality of products and services at lower costs, and to do so using existing resources. Any expenditure companies do make to help them achieve this goal is expected to deliver a measurable, hard-dollar ROI — and to deliver it quickly. The Internet of Things (IoT) is creating new opportunities for companies to enhance their products, gain business insights and differentiate their offerings. This whitepaper defines an ROI model for building a business case and tracking results related to IoT initiatives.
  • SLAs: The Foundation for Stronger Customer Relationships
    Learn how to set yourself up for SLA success. Your customers have to know that you put them first. A well-crafted, service-centered SLA helps make that happen by defining what your customer can fairly expect, and how you plan to deliver that service. The better your agreement, the more you and your clients benefit.
  • Creating a Better Heathcare Cold Chain
    More healthcare products than ever are temperature-sensitive and need careful protection. Whether you are shipping pharmaceuticals, biologicals, lab specimens or even temperature-sensitive reagents, we've got packaging expertise, freight containers, monitoring devices, and monitoring and intervention solutions that can help deliver your products at the right time — and in the right condition.
  • How Object Storage Delivers Better Backup: Analyst TCO Report
    Most data protection solutions make you choose between two imperfect storage options: high-cost disk or high-maintenance tape. There is a third option: object storage as a backup target. This analyst research note discusses how object storage works, how it uniquely solves the data protection challenge, and how it helps you meet your backup SLAs at 70% less cost than purpose-build backup appliances. Authored by the storage experts at the Evaluator Group, this paper provides a TCO analysis. Learn how object storage complements solutions from Veritas, Commvault, Veeam, and Rubrik to deliver better backup as less cost.
  • eBook: 7 Steps for Delivering Next-Generation Digital Customer Service
    Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this eBook. Learn how you can: Design a successful digital customer engagement strategy Provide agents with a 360-degree view of the customer across all digital channels and voice Deliver omnichannel experiences that are personalized, context-based, and low-effort
  • 5 Benefits of Disaster Recovery in the Cloud
    One of the biggest use cases for the cloud is for backup and disaster recovery (DR). Organizations are counting on the cloud to make sure they retain access to their critical corporate data and an increasing number of organizations have been putting their data into the cloud. But for the cloud to become a useful repository for DR, that means that organizations need to be able to get their data out, as well. Read this white paper to learn what it is about the cloud that makes it so well-suited for DR.
  • Whodunit: The Mystery of the APT
    Cybercriminals can be certain about a few things. Most companies store their important data on their networks. Patents, innovative designs, customer information, and confidential data — it's all there. Intellectual property is highly valuable, making it the number one thing cybercriminals target. Many companies don't understand the latest security practices and don't install the latest patches on their security products, leaving an open door for cybercriminals to steal what matters most. You don't have to be a large government agency or an energy company to be an attractive target. Every company, no matter how small, has sensitive data that can be stolen and re-sold. This is a growing and lucrative market. Download our eBook to learn what an APT is and how to protect your business from them.